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دیکشنری مُدام
فرهنگ لغات CRM، فروش، بازاریابی و خدمات
- A priori segmentation
- A/B Testing
- ABC – Always Be Connecting
- Account
- Account Development Representative (ADR)
- Accounts Payable
- Accounts Receivable
- After-sales service
- AIDA Concept
- Annual Recurring Revenue (ARR)
- API
- Artificial Intelligence (AI)
- Autodialer
- Autoresponder
- Average Contract Value (ACV)
- B2B
- B2C
- BANT
- Brand Positioning
- Buyer Behavior
- Buyer Persona
- Cold Calling
- CRM
- Customer Acquisition Cost (CAC)
- Customer Lifetime Value (CLV)
- Customer Retention Rate
- Decision-Maker
- Guerrilla Marketing
- Ideal Customer Profile (ICP)
- Inbound Marketing
- Lead
- Opportunity
- Prospect
- Sales Funnel
- Sales Pipeline
- Sales Pitch
- SPIF/Spiff (Sales Performance Incentives Fund)
- Strategic Business Unit (SBU)
- Target Market
- Unique Selling Proposition (USP) or Unique Selling Point
- Value-Based Pricing